Autoresponders - Customer Sequences

Use this screen to create the sequence of emails to send to contacts when they first become customers (after they purchase an item from your online store). You can define up to 25 emails which will be automatically sent to each customer over a period of up to 3 months

To set up a customer sequence, follow these steps:

• From the Admin Panel, select Marketing > Email Marketing > Autoresponders > Customer Sequences:

• Select Configure from the top of the page:

• Complete the information as required and then press the ornage Save Changes button in the bottom right. The system will update. Press the orange Back button to return to the previous screen:

• Select Add Email to Sequence:

• Create a new email or select a template for this first email in the sequence If you choose a template, you can still edit it later:

• You can choose Add Email to Sequence to add another email to this sequence of emails. You can edit the specific email by using the Pencil icon and view how it looks by selecting the Magnifying Glass icon:

• In this image, I added another email to the sequence and then set the delay on sending it to 1 day after the previous email. This Flash Sale Email will be sent to the Prospective Customers 1 day after the first email:

• When you are happy with the sequence and have added all the email to it that you would like to be sent, select Save Changes in the bottom right. The emails will be automatically sent once a Prospect becomes a Customer (as soon as they purchase an item from your online store)