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Braintree FAQ

PayPal (Powered By Braintree) is a popular payment system which is simple to set up, low cost and allows you to easily accept payments. The answers to some common questions about Braintree can be found below.

What is PayPal powered by Braintree?

PayPal powered by Braintree is a all-in-one solution that allows you to easily accept credit/debit cards and PayPal with no set up or monthly fees. This solution has built-in fraud protection capabilities and allows your to achieve PCI DSS v3.0 SAQ-A compliance thanks to the Hosted Fields functionality for card collection. PayPal powered by Braintree also includes the In-Context Checkout and One TouchTM features, which improve the buyer experience and can help increase conversion rates. Particularly on mobile devices.

In which countries is PayPal powered by Braintree available?

At present, UK and US only.

How long does it take for my application to be processed

It takes 3 to 4 days working days. PayPal will send you an email notification after your application has been reviewed.

When can I start taking payments?

You can start taking credit/debit card payments right after completing the onboarding. The funds received will not be disbursed to you until your application is fully approved though, so it is recommended not to ship any goods during this time. The set up of the PayPal option takes up to 24 hours to complete and it will be automatically enabled for your store once successfully configured by PayPal.

What are the per-transaction pricing?

Please see https://www.braintreepayments.com/en-gb/braintree-pricing.

Does PayPal powered by Braintree include support for 3-D Secure?

Yes, it does.

Where can I see all my transactions?

Both card and PayPal transaction will be visible in your Braintree account.

Who to contact if I have an issue during onboarding?

You can contact PayPal's support team on +44 800-368-7292 (M-F 9am-5:30pm GMT)

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