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Sellr Help Center

How To Set Up Sellr

When you first sign up to Sellr, your account will be set to use the 'Quickstart' Theme, and you will be set to accept payments using PayPal Express Checkout using the email address you signed up with. (This doesn't give you a PayPal account, but if you accept payments without changing anything then you will need a PayPal account to receive the payments).


1. Add some items

Click 'Manage'>'items' on the control panel menu at the top of the page. This is where you will add your items. The simplest way is to click on the 'Easy New Item' orange button.

Items are arranged in categories to make them easier to manage. Click on the 'Categories' hyperlink to add some categories relevant to what you are selling. There are 2 levels of category, 'Super Categories' and 'Categories'. You might have a super category of 'Mobile Phones' and categories of 'Apple' and 'Android' for example.

A single item will appear in a single category. However, you can have items appear in multiple places on your website using 'Collections. You might have collections such as 'Gifts for him' and 'Gifts for her' or 'Best Sellers'. You can set up collections as you require. Once you have set some up, click on an item and then you can add it to 'Collections' using the collections link in the item properties on the right-hand side.


2. Set up how you will accept payments

This is done by clicking 'Configure'>'Payment Methods' in the drop down menu at the top of the page. The simplest way to accept payments is to set up PayPal (Powered by Braintree) which allows you to accept card and PayPal payments and has no monthly fee. In addition, the card fields simply appear on the checkout page, so the customer is not redirected elsewhere as happens with many other payment methods.

If you would prefer to set up a different payment method, then there is a hyperlink at the bottom of the page, to click on, to set up other payment methods. e.g. Sage Pay, WorldPay and others.


3. Choose your website theme

If you would like to choose a theme, then click on 'Website'>'Theme Store' in the drop down menu at the top. From here you can choose from over a hundred pre-designed website themes. The themes are all responsive which means that they will look great on any device the website visitor is using, whether desktop, tablet, mobile or other. You can change the colours on each theme and add your own text, images and other features.


4. Customize your website

To start customizing your website, click on 'Website'>'Edit your Website' in the drop down menu at the top.

On this screen, you will see the themes that you have selected for both your 'primary' and your 'reserve' website. The reserve site is so that in the future you can change designs by setting up your reserve site in the background, and then simply change between them when you want to go live.

Click on 'Edit Primary Website' to view your website in edit mode.


5. Connect your Domain Name

Click 'Website'>'Website Domain Name' for instructions on how to point your domain name to your Sellr Website.


6. Place an order yourself

Once you have set up your website, it is really important to place a transaction yourself so that you are familiar with what the customer will see and will be able to answer any questions the customers may have regarding this.

Once you have placed an order, click 'Manage'>'Sales' where you will be able to view the order and also manage your orders. You can set a 'status' for your orders such as 'Dispatched' or 'Refunded' etc, you can also resend the confirmation email, modify the order, print invoices and receipts and many other features.


7. Customer Management

After placing an order, click 'Marketing'>'Customer Relationship Manager' where you will see your own details as a contact. From here you can create contact groups which you can use as the target for email campaigns.


8. Further Set up

If you are planning on selling on eBay and other marketplaces or would like to set up Pos in your store, then please see the separate guides to these on this help site.







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