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Item Manager - Other Available Options


When you use the Item Manager, there are a number of other options available to you. They are found at the top left of the page and are blue. Navigate to the Item Manager to view them (Admin Panel > Manage > Items)


You should see the Item Manager on the next screen





  • Select the Configure option to change and adjust various options related to how the Item Manager functions. Read through each option and decide what works best for your business needs. Don't forget to press the orange Save Changes button once you are satisfied with your choices:






  • Use this option to view, edit or add new Super Categories or Categories to your online store. Super Categories or Categories are used to organise items on your online store. A Super Category is a container for CategoriesCategories are used to contain items of the same type:


  •  For example, in the above image, we have one Super Category (Shop) and one Category (Gifts). We would like to start selling Android and Apple mobile phones on my online store. We add a new Super Category (Mobile Phones) by typing the name into the appropriate text field and pressing the orange Add Super Category:



  • The new Super Category is added to the hierarchy:



  • Now we can add two new Categories to the Super Category. We will add Android and Apple as Categories
    • Select the drop down menu named New Category in: and select the new Super Category that we just created. Type the Category name and press the orange Add Category button to add it to the hierarchy:




  • The new Categories have been added to the Super Category:



  • When you create or add new items, you will now be able to choose these Categories to organise the products properly





  • The next option is Collections. Collections differ from Categories in that they are used to further differentiate between types of items. Previously, we used collections to separate the models of mobile phones to make it easier to manage them. A Collection could be used here for "Brand new" and "Used." The categories are still used to order the items but now we can add further organisation by identifying some of the apple phones as "Brand New" and "Used"
  • Manipulating Collections is very similar to manipulating Categories from the previous section. Press the Collections button in the Item Manager. You will be taken to the Collections Manager:



  • Add a new Super Collection. In this example, we will add Mobile Phones to the text field and then press the orange Add Super Collection button:



  • Then we can add the new Collections (Brand new and Used) to the Super Collection we just added:




  • We can see the new Collections housed under our new Super Collection in the hierarchy:



  • Now your items can be added to this Collection if you decide to use them





  • You can generate Tickets using the system and then manage them as you would any other type of item. They are delivered directly to your customer via the hyperlink on the confirmation page and the confirmation email that the customer receives on purchase. They inlcude a QR barcode that can be verified "on the door" by scanning the QR code using any QR code scanner:


  • Creating tickets does take a little knowledge of HTML





  • You can use the Import section to import bulk item data into your Item Manager



  • There are three different import methods:
    • Normal Import = Use to add new items to your item manager by formatting as indicated
    • Delete = This will import itesm you add in the correct format and then delete/replace any items that have the same Item Code as items already in your Item Manager
    • Update = Update items that already exist in your Item Manager. Use in combination with the Export function to get an easily editable list of items that can then quickly update said items.
  • Delimited simply refers to the character used that tells the system that this block of text is different from this one. You can use wither '|' or ',' to delimit
  • The format for you imported data is important to get right otherwise the import will fail. This list (Accepted Fields) details the accepted field names that you can use
  • The Import Data text field at the bottom explains and shows how to format your import data. Ensure the first line details the Accepted Field names that you are using and then simply input the rest of the data as needed
  • Be aware that you cannot import more than 30 items at a time
  • When you are ready, press the orange Import button in the bottom right. The system will import the data and create the items as instucted





  • You can use the Export function to export your item data. This is useful when you need to make bulk changes for example or wish to backup your data for redundancy purposes. 
  • Note that you can only export 50 items per category
  • To export the item data, simply choose the category you would like to export from the drop down menu and then press the orange Export button:



  • In this image, all the products on the store have been exported with all potential fields. The numerous '|' that can be seen represent item fields that were not used in the items original listing:






  • The Reports section allows you to generate various different types of reports that are related to your products:



  • Adjust the options to suit the type of report you need and then press the orange Show Report button. The system will update and the report will be shown on the next screen:



Digital Vault



  • The Digital Vault allows you to upload and store digital files. These can be pdf's, MP3's MP4's etc:



  • To upload a file, simply provide a name in the Vault Item Name field and then select Choose File:



  • Locate the file you wish to upload and then press the orange Add to Vault button. The file will appear in the hierarchy ready to use an an item:



Info Lists



  • Information lists are used to deliver items such as serial keys, usernames or passwords
  • Add a List Name and Intro and then press the orange Add new List button:



  • The new list is added to the hierarchy. To add the actual content, you will need to press the green Add button:



  • Input your data to the list. Each item should be on a separate line. Once complete, press the orange Add to List button in the bottomw right. In this image, there are two items within the information list that has been created:



  • We can see in the Count column that 2 items have been added to the list:



Stock Centers



  • Use Stock Centers to record stock levels in different locations:



  • Provide a name for the Stock Center and then press the orange Add Stock Center. The new Stock Center will appear in the hierarchy, ready to be used within the Item Properties when you create new item:



Bulk Changes



  • The Bulk Changes option allows you to make changes to multiple items at the same time. The changes must be confined to items in the same Category or Item Group
  • Find the specific change you would like to make from the options available and then adjust the dropdown menus or text fields to relfect the change you want to make. Press the orange Go button at the end of the option you are wanting to change and the system will update as per your requirements:



Reset Order



  • You can use the green Up Arrows in the Ord section to change the order in which the items appear. Those at the top will appear first, those at the bottom of the hierarchy will be shown last. 
  • You can use the Reset Order option to return the items to their original order


Shared Modifiers



  • Modifiers are used when you have an item that can be personalised or modified. For example, you may have a white mug that has an option to have a personalised message printed on it. For this you would use modifiers. Modifiers can normally be added as an attribute to individual items. However, using this screen you can define sets of modifiers which can be used by multiple items:



  • Provide a Name for the new shared modifier. As an example, let's say we are selling Bamboo straws in packs of 10 or 20 so let's call it Packs:



  • Press the Pencil icon to edit. You will be taken to a new screen from which you can add the various different modifiers you want.:



  • Select a Pencil icon and then fill out the information as required and then press the orange Save button:



  • Another area will appear to add the next modifier to. Input the next modifier:



  • When you have added as many modifications as you need, press the orange Back button
  • You can add up to 9 Modifiers wihtin a Modifier Group
  • you will be able use this Shared Modifier group when creating new items





  • Locations can be used to create Location Groups. These allow you to restrict where specific items can be sold. Provide a Name and press the orange Add Location Group button to add the location to the hierarchy:



  • Press the Pencil icon under the Edit column to view the list of countries:



  • Select the countries you wish to restrict the sale of your products in and then press the orange Save button in the bottom right. You can now use this Location Group when creating or editing your items to include this restriction as an Item Property


Multi-Store Sync



  • From here, you can sync multiple stores to your current store. This is useful if you are working in collaboration with another merchant or if you have multiple stores. Syncing between them will share the items and stock levels. Press the blue Configure access... button:



  • Input the other StoreID and Admin password in their respective boxes:



  • The other store has been added and we can now manage stock levels etc from one account:


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