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Cross-Sell and Up-Sell

Allows you to set up other items to be suggested to your customers when they add another item to their cart

 

To define and set up cross-sell and up-sell triggers, follow these steps:

 

  • From the Admin Panel, select Marketing > Cross-sell and Up-Sell:

 

 

  • Add a message that will be displayed to your customers when the cross-sell or up-sell is triggered. Input the item codes for the items you would like to Up-sell or Cross-sell. The items will be added to the hierarchy. Select Save Changes when you have finished adding the items you need:

 

 

  • To test if it is working, simply open a tab with your browser, navigate to your store and then attempt to add something to your cart. When you press Add to Cart on an item, the customer will be able choose other items that are suggested to their basket (Up-Sell) or change their selections to other items (Cross-Sell):

 

 

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